Many of our customers and partners ask us why we decide to become a Microsoft Cloud Partner. It is so easy to order and start using Microsoft Office 365, it can be quite difficult for them to understand why a company would still need a 3rd party for this solution. We realized that with so many of our close customers and partners saying this, anybody considering office 365 must be thinking the same thing. Here are the key reasons why you should consider working with Microsoft Cloud and Office 365 Experts:
- Support It is true, Microsoft does support Office 365. You can always send them an email with your questions. However, for the majority of business users out there, they are not technical people and it can be quite difficult to understand their answers and implement the solution they recommend. You may have somebody in your office who is quite knowledgeable, but it is quite unlikely that they want to be come the office IT person. In addition, you probably want them to spend more time on their job and not on IT. Having somebody available, that can provide you that extra level of service and ensure that all your people are able to use their tools properly and without issue is something that most companies still need.
- MigrationAfter you sign up for Office 365, what do you do with all your data and email that is currently hosted on the server in your office, or at another provider. Do you have the time and knowledge to be able to migrate all your data over to Office 365 and point your domain name to the new service? By working with a company that has experts on both Office 365 and all the Microsoft products, you can be sure that your data will be moved and available.
- Product KnowledgeA survey by our partner SkyKick showed that fewer than 7.5% of all businesses with less than 250 employees are using Office 365 for email. However, that majority of those companies have email included in their packages. Typically, the service is not in use because the company doesn’t know they have it included, or they do not know how to use it. This is only for email, Office 365 includes other productivity apps such as SharePoint, OneDrive, and Skype for Business. To fully take advantage of your investment, it is best to have a partner that is knowledgeable and ready to implement all of the solutions across your company.
- Compliance and BackupMany companies start using Office 365 without considering their data compliance and security. Office 365 does provide a backup service, but there are many reasons why you may need to have additional control over your data. We can provide you with services and tools, located exactly where you need them to be, to ensure that the data compliance rules your company may have are followed.
The key benefit of an Office 365 partner is the expertise that they are able to bring to the table. Although it is extremely easy to purchase and start using Office 365, it is extremely important to ensure that you have access to the level of expertise you need, when you need it. Having access to this expertise also ensures that you get the most out of your investment and that your business has access to all the productivity features you need.